Privacy Policy

This privacy policy sets out how From the Heart Animal Therapy uses and protects any information that you provide when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, this will only be used in accordance with this privacy statement and with current GDPR legislation.

From the Heat Animal Therapy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14 August 2020.

WHAT WE COLLECT

If you use the contact page of this website we will collect you name and contact information as well as any further information you choose to provide. No other personal information is collected when using this website.

WHAT WE DO WITH THIS INFORMATION

Details provided in the contact form are used in order to respond to any enquiry sent. We may contact you by either telephone or email depending on any preference you have stated.

We may also use the information provided in order to fulfil any of our contractual obligations to you after initial contact, such as providing a report after any session has been held.

Any and all emails containing your personal data will be deleted as soon as it is no longer necessary to keep this information and no later than 60 months after our contractual relationship with you has ended.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

We will not share any of your data with any third parties for any purposes without your express permission.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.